9 Mar 2026 Care

Planned Phone System Upgrade: Tuesday 10 March

At The Kirkwood, we are committed to ensuring our supporters and those we care for can always reach us when they need us. To improve our service, we are currently in the process of migrating our phone system to a new provider.

This transition is scheduled to take place between 10am and 2pm today (Tuesday 10 March).

While we do not expect any disruption to our phone lines during this time, we want to make you aware of the work in case of any temporary connection issues.

If you are struggling to get through to us during this period, please bear with us and keep trying.

Our teams are working hard to ensure the transition is as seamless as possible. Thank you for your patience and continued support as we make these improvements.